Shipping Policy
Revised Shipping and Delivery Information
Order Processing
- Processing Time: Orders typically take 1-3 business days to process before shipping.
- Shipping Notification: You’ll receive an email with a tracking number when your order ships.
- Delay Notifications: We’ll let you know if there are any unexpected delays.
US Shipping
- Estimated Transit Time: 5-7 business days
- Shipping Fee: $4.95
- Military Base Shipping: Currently not available.
Taxes
- No Tax Collection: We don’t collect sales tax.
- Customer Responsibility: Customers are responsible for any taxes or duties charged by their region.
Shipping Delays
- Contact Customer Support: If your package is late, please email us at Email: [email protected].
- Refunds for Delays: We’ll offer a refund if your package takes longer than 30 days to arrive.
Lost or Undelivered Packages
- Check Your Property: Look around for your package in secure locations.
- Contact the Carrier: If you can’t find it, contact the shipping carrier.
- Contact Us: If the issue persists, email us at Email: [email protected].
Incorrect or Incomplete Addresses
- Customer Responsibility: We’re not responsible for packages lost due to incorrect addresses.
- Double-Check: Please verify your address during checkout.
- Notify Us: If you find an error, email us immediately at Email: [email protected].
Refused or Undelivered Packages
- Order Cancellation: If your package is returned due to refusal or failed delivery, we may cancel your order and withhold a refund.
Important Notes:
- Delivery times may vary during peak seasons or due to unforeseen circumstances.
- We strive for accurate shipping information but cannot be held responsible for carrier delays or customs issues.